Comprehensive EHR Insights for Leading Healthcare Providers
Case Studies
Challenges & Solutions
Technical Environment
Results
Executive Summary
Client
Medical Healthcare Provider
Industry
Healthcare
Business Problem
The client, a medical health provider, struggled with fragmented patient record systems across their enterprise. Each department within the medical facility maintained its own separate patient information systems, leading to significant challenges. This disjointed approach made it difficult to access a patient’s complete history across departments, requiring multiple inquiries to compile a comprehensive profile, which hindered efficient care and coordination.
Outcome
- Improved the speed, quality, safety, and cost of patient care.
- Offered a quick view of patients’ health history from different departments, which helped doctors with an accurate diagnosis.
Challenges
- Avoid re-admissions and medication errors, improve diagnoses, and decrease duplicate testing.
Solutions
- OTSI developed an electronic health information tool for the medical health provider.
- This tool automated all their manual processes and created a system to consolidate and display reports from multiple facilities.
- The tool enabled nurses, physicians, specialists, and other healthcare providers, as well as patients, to securely access and share vital medical information electronically.
- The solution required integration with multiple databases, a robust data security model, and a unified interface environment to achieve these improvements.
Technical Environment
- Automated tools
Results
- The automated tool saved 90% of manual efforts.
- Saved user access time by 80% and standardized the patient data across multiple systems, thus improving the interoperability between various departments.
