Comprehensive Patient Data Integration
Case Studies
Challenges & Solutions
Technical Environment
Executive Summary
Client
Hospital
Industry
Healthcare & Life Sciences
Business Problem
Our client needed a consolidated patient data management portal and intake solution that integrated with multiple third-party services, managed user-specific requirements, and performed automated reconciliation if matching patient documentation existed. Greater simplification was required to connect patient-clinical filler systems and quickly match patient information across repositories, minimizing exception management situations.
Solutions
- A bot was developed to automate the entire process using A360.
- Information was gathered from patients through interactive forms.
- The bot automated the verification of patient details against existing data and classified patients as either new or existing.
- If a patient had already consulted within the past 15 days, they could consult the doctor directly.
- Otherwise, they were considered a new patient and required to fill out a new patient form.
- Based on symptoms and severity levels indicated in the form, the bot suggested preliminary tests or a consultation with the doctor via email.
- Improved code standards were maintained for better understanding.
Technical Environment
- Technical Environment.
- Mail Server.
- MS Excel.
- Interactive Form.
- Value Addition
- Execution Speed.
- Cost & Time Efficiency.
- Code Reusability.
- Improved Quality.