ERS For Prominent Government Tech Research Lab
Case Studies
Challenges & Solutions
Results
Executive Summary
Client
Research Laboratory
Industry
Government & Public Sector
Business Problem
A prominent research laboratory that developed technology for military use by the Indian Government faced a challenge. The agency had implemented SAP ECC and used custom ABAP reports directly within SAP ECC for reporting. Their primary concern was performing analytics on the OLAP system, which experienced significant delays in report generation due to the high resource consumption of the existing analytics module.
Outcome
- Reduced report execution times over vast data sets.
- Enable data visualizations allowing users to discover more insights in their everyday data analyses.
- Improved data quality measurement processes.
- Simplified reporting through standardized reporting interface and processes.
Challenges
- Tracking procurement activities involved a time-consuming, multi-step process.
- Locating reports in the required formats proved challenging and laborious.
- Data integration from other systems was complex, and information was not readily available at a glance.
- Employees struggled to determine the status of created work items due to the complexity of the ERP system, which automated business processes across modules such as MM, HR, FI, QM, PM, and P.S.
- The lack of a standard interface for viewing all analytics modules from ECC and generating reports further compounded the issue, while data in the source systems was often dirty.
Solutions
- Drawing from its experience with SAP BI Solution implementations, OTSI recommended an enterprise reporting solution using SAP.
- The OTSI Technology Experts team coordinated with the agency’s business team to understand and document their requirements, then designed a tailored reporting solution.
- The SAP BI solution integrated data from various sources, including ECC, SQL Server, and Excel, into a central data warehouse.
- This allowed end users to access a range of analytical and ad-hoc formatted reports, summary reports, and dashboards across all ERP modules.
- OTSI’s solution provided the agency with 24/7, user-friendly access to business intelligence (BI) tools, enabling faster and more informed decision-making.
- The BI software and solutions—featuring ad hoc reporting, self-service data visualization, and dashboards—enhanced reporting performance.
