Powering the Future of Work with Artificial Intelligent Solutions
Generative & Agentic AI
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At OTSi, we are shaping the future of digital transformation by embedding AI and Copilot technologies into the core of enterprise ecosystems. Our next-gen AI frameworks are designed to drive business agility, enhance decision-making, and fuel innovation across every function. Whether you’re automating business processes, accelerating QA, or making knowledge accessible with conversational AI, our AI solutions are enterprise-ready, secure, and scalable.
We combine the power of Generative AI, machine Learning, Agentic AI, and conversational Copilots to deliver solutions that are intelligent, context-aware, and tailored to business needs. Our AI systems are designed not just to assist — but to collaborate, adapt, and enhance your workforce.
Generative AI in Action: Real OTSI Client Successes
50%
A leading transportation client saw a 50% reduction in customer care response time with OTSI’s AI-powered, German-language chatbot—enhancing user experience and service efficiency.
30%
AI-driven automation of FAQs led to a 30% drop in manual effort for customer support teams—boosting productivity and scalability.
24/7
OTSI’s multilingual AI chatbot enabled always-on support, expanding customer service capabilities across regions and time zones.
3x
A retail enterprise achieved a 3x increase in auction win rate using OTSI’s intelligent bidding bot, which executed bids within milliseconds of auction close for maximum value.
40%
Modular, reusable automation code improved execution time and reduced development cycles by 40%—delivering long-term efficiency and scalability across auction platforms.
Our Approach to Key Challenges
Our QA Copilot rapidly generates, executes, and validates test cases, significantly reducing testing cycles and increasing release confidence in Agile and DevOps environments.
With the Knowledge Base Copilot, teams get instant, conversational access to institutional knowledge—eliminating silos and reducing time spent searching for answers.
All of our AI solutions are built with responsible AI principles, robust data governance, and enterprise-grade security to ensure safe, compliant deployments.
We deliver modular, scalable Copilot frameworks that integrate seamlessly with your existing systems—so you can start small, prove value, and scale fast.
Your Vision, Our AI
At OTSI, we develop bespoke AI and Copilot solutions tailored to your organization’s unique objectives, processes, and technology landscape.
Rather than deploying standardized models, we architect intelligent systems that align precisely with your workflows and operational needs.
This tailored approach ensures optimal functionality, higher relevance, and accelerated value realization.
Every engagement begins with a deep understanding of your business vision, user requirements, and measurable success criteria. Our team collaborates with stakeholders across business and IT to identify high-impact use cases and prioritize outcomes. This strategic alignment ensures that the AI solution is purpose-built, scalable, and fully integrated with your transformation roadmap.
Our Copilot frameworks are secure, modular, and designed for enterprise scalability across functions such as HR, QA, and Operations. Deployed seamlessly within your Microsoft Teams environment or existing infrastructure, they offer high configurability and rapid time-to-value. You can start with targeted deployments, demonstrate early impact, and scale effectively across departments.
OTSI Copilots are engineered to learn and adapt as your organizational needs evolve. With embedded feedback loops, continuous optimization, and intelligent data integration, our solutions grow in relevance and effectiveness over time. This ensures long-term value and sustained alignment with your changing priorities and operating model.
Our engagement model is built on close collaboration—from initial discovery through deployment and post-launch support. We focus on enabling your teams through training, knowledge transfer, and operational integration to ensure successful adoption.
This partnership-driven approach delivers measurable results while fostering internal ownership and long-term impact.
Our Copilot AI Frameworks
Revolutionize workplace efficiency with the Process Automation Copilot by OTSI. This AI copilot automates routine HR tasks, expense tracking, approvals, and employee queries—all within a secure Microsoft Teams environment. Tailored for remote workers, HR teams, and leadership, it delivers real-time data, improves transparency, and reduces manual workflows. Its mobile-friendly, self-service design helps streamline operations and scale effortlessly across your organization. Empower employees and enhance digital transformation with a tenant-secure, Microsoft 365-integrated AI assistant that simplifies business process automation.
Accelerate software testing with OTSI’s QA Copilot—an intelligent test automation tool that turns user stories or images into precise test cases. Fully integrated with Azure DevOps and CI/CD platforms, it enables automated test case creation directly from descriptions or visual inputs. Designed for Agile teams, QA engineers, and DevOps professionals, this AI copilot reduces manual effort, enhances test accuracy, and ensures secure data handling. Streamline your QA lifecycle with scalable automation and seamless Microsoft Teams integration for faster, more reliable software delivery.
Boost organizational efficiency with OTSI's AI-powered Knowledge Base Copilot. Designed for Microsoft Teams, this smart assistant delivers fast, accurate answers by tapping into your enterprise knowledge base—including past projects, real-time status updates, and historical data. Perfect for HR, support, and internal comms teams, it enhances productivity, streamlines communication, and ensures secure knowledge sharing. With AI-driven search, contextual insights, and seamless integration with Microsoft 365, the Knowledge Base Copilot transforms how your business accesses internal information. Optimize corporate knowledge management with this intelligent, secure AI solution tailored for enterprise collaboration.
Revolutionize workplace efficiency with the Process Automation Copilot by OTSI. This AI copilot automates routine HR tasks, expense tracking, approvals, and employee queries—all within a secure Microsoft Teams environment. Tailored for remote workers, HR teams, and leadership, it delivers real-time data, improves transparency, and reduces manual workflows. Its mobile-friendly, self-service design helps streamline operations and scale effortlessly across your organization. Empower employees and enhance digital transformation with a tenant-secure, Microsoft 365-integrated AI assistant that simplifies business process automation.
Accelerate software testing with OTSI’s QA Copilot—an intelligent test automation tool that turns user stories or images into precise test cases. Fully integrated with Azure DevOps and CI/CD platforms, it enables automated test case creation directly from descriptions or visual inputs. Designed for Agile teams, QA engineers, and DevOps professionals, this AI copilot reduces manual effort, enhances test accuracy, and ensures secure data handling. Streamline your QA lifecycle with scalable automation and seamless Microsoft Teams integration for faster, more reliable software delivery.
Boost organizational efficiency with OTSI’s AI-powered Knowledge Base Copilot. Designed for Microsoft Teams, this smart assistant delivers fast, accurate answers by tapping into your enterprise knowledge base—including past projects, real-time status updates, and historical data. Perfect for HR, support, and internal comms teams, it enhances productivity, streamlines communication, and ensures secure knowledge sharing. With AI-driven search, contextual insights, and seamless integration with Microsoft 365, the Knowledge Base Copilot transforms how your business accesses internal information. Optimize corporate knowledge management with this intelligent, secure AI solution tailored for enterprise collaboration.
Focus Areas of Our Work
Data Insights in Banking
Our data solutions for the banking sector enables data driven decisions and develop personalized products for customers.
Modernization Solutions for Telecom
OTSI’s integrated data modernization for telecommunications clientele assists in eliminating data duplication, improving customer satisfaction, and performing data migration.
Case Studies
Case Study
Mastering Auction Bids with Precision Automation
Case Study
AI-Powered Chatbot Revolutionizes Customer Service & Efficiency
Case Study
Comprehensive Patient Data Integration
Case Study
Comprehensive EHR Insights for Leading Healthcare Providers
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