Test Automation CoE for a U.S. Insurance Provider
Case Studies
Challenges & Solutions
Technical Environment
Results
Executive Summary
Client
A confidential U.S. insurance client
Industry
Banking, Financial Services, & Insurance
Business Problem
The client needed to establish a centralized Test Automation Center of Excellence to standardize testing processes, improve quality, and reduce testing effort through automation.
Outcome
Expected outcomes include:
- Enhanced software quality and reliability.
- Streamlined and optimized testing processes.
- Established a centralized Testing Center of Excellence.
- Accelerated testing cycles and delivery.
- Improved testing efficiency and coverage.
- Strengthened stakeholder confidence in deliverables.
Challenges
- Need for end-to-end test automation.
- Required tool evaluation and framework development.
- Existing browser-based applications lacked automation.
- Manual regression cycles were time-consuming.
- Testing coverage had gaps across systems.
Solutions
- Defined acceptance criteria and developed a hybrid BDD automation framework.
- Implemented regression test automation using industry best practices.
- Evaluated and selected the right automation tools.
- Integrated Jenkins and JIRA for continuous integration and defect tracking.
- Delivered ROI through automated test execution.
Technical Environment
- Katalon Studio
- JavaScript
- Groovy
- Jenkins
- JIRA
- AS400 IBM DB
Results
Expected results include:
- Reduced testing cycle time.
- Minimized manual testing effort.
- Improved quality assurance through automation.
- Enabled better planning with centralized QA governance.