Transforming Road Transport with Cutting-Edge Analytics
Case Studies
Challenges & Solutions
Technical Environment
Results
Executive Summary
Client
Government Transportation Authority
Industry
Transportation, Government
Business Problem
Government Road Transport Authority was seeking a citizen-centric platform for driver’s license and registration services to improve efficiency and customer service levels.
Outcome
Achieved a unified, efficient, and automated platform with zero downtime for new deployments.
Challenges
- Inaccurate tracking of crimes and accidents.
- Difficult and time-consuming financial loss tracking.
- Disparate solutions for different offices.
- Inconsistencies and extended timelines due to manual processes.
- Complicated data searches in case of accidents.
- Different departments having varied views of the same information.
Solutions
- Aadhaar-Based Verification: Integrated fingerprint and retina solutions for consistency.
- Architecture Upgrade: Transitioned from 2-tier to 3-tier architecture for better modularization.
- Automated Data Flow: Integrated RTA with related departments and central government.
- Data Porting: Transferred data to vaahan & saarthi applications.
- Azure Cloud Deployment: Ensured a stable, secure, and scalable operating environment.
- DevOps Implementation: Enabled continuous build, deploy, deliver, and monitoring processes.
- Automated Data Backup: Used Mongo replication with delayed slave nodes.
- High Availability DB: Set up multi-node replica set clusters.
- Centralized Data Repository: Created MIS reports with role-based access control.
Technical Environment
- Azure Services: VMs, load balancers, static IPs, SSL authentications, Vnet, NSG, VPN, Azure Insights, Azure Security Center, auto-scaling using ARM templates.
- Open Source Stack: Git, JUnit, SonarQube, Tomcat, NGINX, MongoDB, Maven, NPM, Gulp, Elasticsearch, Redis, Jenkins, Ansible, Nagios.
- Additional Tools: Zabbix, SonarQube, Nagios, Ansible, Terraform, ARM templates.”
Results
- 40% performance improvement.
- Revenue growth over the last two quarters.
- 80% customer satisfaction rate.
- Early detection of defects.
- Integration of 85 services into a single platform.