Improved C-Suite dashboards for Banking Sector
Engagement Details
Primary Operations: USA
Associated since:
Aug 2017 – Oct 2017
Service Type:
Development and implementation
Service Model:
Professional services
Status: Completed
Methodology: Agile
Scope/Challenges/Key objectives
Business Case:
Customer wanted to build a well-defined dashboard for their C-suite as a part of their DSS enhancement. To achieve this, customer is looking for services to review, analyze and recommend on the required KPIs and the dashboards. As a part of the engagement, the existing BI assets evaluation in terms of sufficiency to be reported along with the GAP analysis.
Challenges:
- Unable to utilize the existing data assets due to lack of skillsets
- The existing dashboards are insufficient for the C-suite impacting decision making
- The developed BI assets were based on the Ad-hoc requirements and not having a full-view of the organizational requirements.
- Performance review to be done on the existing infrastructure.
Solution, Technical Environment, Benefits
Solution / Project Engagement:
- A complete study of the existing infrastructure was done. Listed the goals of the organization and does a GAP analysis.
- Recommended the list of KPIs based on the C-suite requirements along with their derivations.
- A study of existing tableau dashboards was done.
- Modifications to the existing dashboards and list of new dashboards to be developed, were documented.
- Co-ordinated with customers DW & ETL teams to make changes as needed for recommended dashboards.
- Tableau reports/dashboards were developed and delivered as required.
Technical Environment:
- Tableau
More than 30 % impact on C-suite decision making
KPIs increased from 500+ to 3700+
Number of dashboards increased from 7 to 18
Performance improvement of 37 %