Banking,
Financial Services
& Insurance
The Banking, Financial Services, and Insurance industries share common business opportunities and challenges including regulatory, fraud management, and retail productivity challenges in consumer and B2B markets. These industries tend to be conservative in adopting new technologies, including cloud computing and storage, historically. Market growth and profitability pressures are driving these companies to embrace more progressive approaches and modernize their long-standing infrastructures.
The adoption of cloud technology, advanced analytics, decision models, adaptive credit models, and predictive marketing and customer care ecosystems has been significantly influenced by credit cards and sub-prime lending. These factors have acted as catalysts for transformation and innovation within the industry across traditional banking and insurance as well.
AT OTSI, we recognize the shared challenges and opportunities across these sectors, and we are committed to assisting our clients in addressing them through our cutting-edge solutions and expertise while maintaining the highest security standards to thwart cyber-threats.
Through our experience from partnering with some of the world’s leading banks and financial institutions, we are able to deliver a comprehensive range of services and solutions.
INDUSTRY
EXPERIENCE
- Legacy Application Transformation & DevOps
- Financial Data Architecture & Management
- Cloud Adoption & Compliance
- Legacy Workflow Automation
- Banking Ecosystem Testing & Quality Assurance
- Financial Data Protection & Risk Mitigation
- Enhanced Customer Experience & Efficiency
- Mobile and Web Engagement & Virtual Assistants
See Our Proven Record
OUR CAPABILITIES &
WHAT WE OFFER
- Banking, Financial Services & Insurance
Commercial Banks
Many commercial banks struggle with outdated and fragmented legacy IT systems that hinder operational efficiency, limit agility, and impede innovation. Modernizing legacy systems and infrastructure is crucial to support …
Retail Banking
Banks today are undergoing tremendous change with the advent and evolution of digital technology and ever-changing customer expectations. The traditional landscape is poised to change, redefining how banking is done.
Financial Institutions
Financial Institutions are increasingly getting comfortable acting, in many ways, like fintech. More and more banks are investing in digitizing processes, leveraging and making decisions based on customer data and analytics, …
Insurance
Insurers increasing access to customer data, analytical tools and marketing technology is enabling outreach to customers and clear line of sight into what resonates with them driving increased written premiums. Carriers are …
CASE
STUDIES
Business Insights & Data Analytics for a Leading Bank
A government banking administration aimed to improve business with the help of customer retention techniques and targeted sales by utilizing existing data assets …
Benefits
- Improved customer retention
- Enhanced data quality
- Advanced analytics and model implementation
Cloud Enabled Analytics for a Leading US Bank
Customer is looking for cost optimization as they have various applications running on different platforms. With a focus on loan recovery improvement …
Benefits
- Debt Collection is estimated
- KPIs to increase from 2300 to 4500+
- Dashboards to increase from 10 to 18
Switch Basket Uploader (SBU)
Customer’s existing applications require lot of human intervention to key in data from the forms having large number fields and data entry is time consuming …
Benefits
- Minimized manual data
- Improves data accuracy
- Enhanced security architecture
Business Intelligence for a US Bank
The customer wanted to build a well-defined dashboard for their C-suite as a part of their DSS enhancement. To achieve this, customers are looking …
Benefits
- Minimized manual data
- Improving data accuracy and efficiency
- Enhanced security
Application Development for a National Mortgage Lender
The customer was looking to provide dashboards to their executives through which business performance can be monitored effectively. Data was distributed …
Benefits
- Enhanced decision
- tailored KPIs and dashboards
- Improved utilization of existing data assets
Leading Bank – EDW & MIS-ADF Implementation
Regulatory and MIS reports were being generated using legacy systems and without a Central repository for data. The response timelines were too short for manual …
Benefits
- Enhanced business
- Monitoring through dashboards
- Improved data quality and validation processes
Government Health Insurer – Testing COE Establishment
The second-largest national health plan and the national dental plan provider was focused on serving U.S. federal employees, federal retirees and their families.
Benefits
- Resource Optimization
- Unified automation framework
- 24 hours testing
Health Insurance – No Code Test Automation
Large healthcare insurance customer sought a solution to design and create a no-code test automation tool that empowers technical and non-technical users …
Benefits
- Accelerates software release cycles
- Execute automated test cases
- Reduces dependency on technical resources
Browser & Mobile Application
Leading premium finance company providing financial solutions to insurance agents was digitally evolving to ensure the applications’ reliability, functionality, and compatibility …
Benefits
- Improved efficiency
- Reducing testing life cycle time
- Enhanced test coverage and browser compatibility
Insurance Test Automation
The company is the parent company of five property and casualty insurance companies operating as an insurance group. The group of companies primarily …
Benefits
- Minimizing the manual testing and man power
- Test Automation Development
- Tool Evaluation & Framework development
SalesForce Automation Testing
A leading premium finance company providing financial solutions to insurance agents needed to test their Salesforce application’s functionality, aiming to improve …
Benefits
- Enhanced test coverage
- Hybrid automation framework
- Seamless migration of the automation framework