Banking,
Financial Services
& Insurance

The Banking, Financial Services, and Insurance industry is riding a giant wave of entrepreneurial disruption and digital innovation. OTSI offers the proper domain knowledge, technical expertise, and relevant experience to transform traditional banking and financial institutes into agile fintech companies.

As financial companies are caught between increasingly strict and costly regulations, they still must compete through continuous innovation. Improving technological advancement is making that possible and challenging the industry status quo powered by innovation and investment.

OTSI offers the proper domain knowledge, technical expertise, and relevant experience to transform traditional banking and financial institutes into agile fintech companies.

Through our experience from partnering with some of the world’s leading banks and financial institutions, we are able to deliver a comprehensive range of services and solutions.

Insurance

Insurance carriers have relied heavily on intermediaries, namely agents and brokers. While intermediaries arent going away, offering a seamless experience across channels is only increasing in importance. The key is to determine how direct and intermediary channels can best work together to create an integrated and productive experience for both the customer and carreir.

Existing Challenges

  • Operational Effectiveness
  • Back Office Rationalization for Claims, Compliance, and Pricing
  • New Distributional Channels

Our Solutions

  • Embrace Cloud & Streamline Various Applications Run On Legacy Systems
  • Create Effective Back Office Automation Using AI, Analytics, and Robotic Automation
  • Evolve Existing and Find New Marketing Channels

Our Solutions

  • Embrace Cloud & Streamline Various Applications Run On Legacy Systems
  • Create Effective Back Office Automation Using AI, Analytics, and Robotic Automation
  • Evolve Existing and Find New Marketing Channels

Retail Banking

Banks today face the rapid need for change and improvement due to the evolution of digital technology and ever-changing customer expectations. The traditional landscape is becoming increasingly antiquated and driving competition amongst institutions by redefining how banking is done

Existing Challenges

  • Increased Competitions
  • Fast Paced Decision Making
  • Fragmented View of Customer Journey
  • Antiquated Legacy Systems

Our Solutions

  • Effective Data Management Solutions That Analyze Customer Experience and Needs
  • Intelligent Finance Management Solutions
  • Data Integration Capabilities Across Platforms
  • Smart Reporting Tools
  • Application Modernization Capabilities

Financial Institutions

Financial institutions are increasingly evolving into fintecth-style companies. Banks are rapidly investing in the improvement of their customer’s mobile experience and adopting processes that allow for decisions to be data-driven. 

Digitization, channel innovation, and process automation ar edriving financial institutions to extend their services to a market that expects a seamless experience. 

Existing Challenges

  • Customer Online Support Experience
  • Open Banking & Invisible Banking
  • Customer Mobile Interface and Experience

Our Solutions

  • Use AI and ML Solutions for Online Customer Interactions
  • Create SEamless Integration of Customer Mobile Experience

Commercial Banking

Commercial banks are increasingly expected to utilize evolving technological improvements such as
Same-Day or Real-Time payment processing.

Existing Challenges

  • Growing Need For Real-Time Payments
  • Moving Away From Paper-Based Transactions

Our Solutions

  • Effective Cash Management Solutions
  • Upgrading Applications and Technical Systems
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With OTSI

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