OTSI’s Natural language services can help design intelligent interfaces and applications for simulation of human-like interaction with machines. It is important for businesses because it helps companies gain insight into their brand performance and customer satisfaction.

Our services designed using NLP, NLU, and NLG techniques can help build systems that would be unsupervised, effortless, and be able to interact successfully in a human-like manner.

Customer interactions at point of sale or customer care are excellent opportunities to consider techniques in information extraction, text classification, or sentiment analysis to better understand the client’s interests and attitudes in the moment and respond more effectively — even in different languages, if required.