The Communications, Media, and Entertainment industries are constantly evolving, and IT trends play a crucial role in shaping their direction.  Significant IT advancements are changing the way people communicate and interact and will continue to shape the industry’s future, providing more efficient, personalized, and secure communication solutions.

The speed of data itself, 5G…soon 6G, offers faster mobile internet speeds, lower latency, and the ability to connect a massive number of devices and applications simultaneously.  These capabilities fundamentally change the storage, accessibility, and use cases for wireless services.  This is true not only for end-users, but across other industries spurred by IoT’s introduction of networks of physical devices, vehicles, home appliances, and other items embedded with sensors, software, and connectivity, enabling them to connect and exchange data.

Smarter and more efficient solutions for customers has transformed the way communication companies store, access, and process data. With the help of cloud computing and artificial intelligence (AI), communication companies can provide high-performance services to customers while reducing the cost of operations and infrastructure and making the communication experience more efficient and personalized.

As communication networks become more connected and complex, the risk of cyber-attacks increases. Investments in cybersecurity solutions to protect network infrastructure, customers, and data from malicious attacks are being continuously improved, such as AI-based threat detection, behavioral analytics, and blockchain technology.