Retail Banking
Scope
Business Scope:
Banks today are undergoing tremendous change with the advent and evolution of digital technology and ever-changing customer expectations. The traditional landscape is poised to change, redefining how banking is done. This industry has opportunities: from deploying robotics and artificial intelligence to streamlining work processes to meet evolving customer needs. Stiff competition is forcing banks to make quicker decisions on loan applications during the underwriting and due diligence stages.
Existing Challenges, Solution, Benefits
Existing Challenges :
- Increased competition amongst the retail bankers for the same customers
- Acting fast and making quicker decisions
- Single view of the customer across channels and products
- Strong status quo and legacy systems
Our Solutions :
- Effective data management and usage to analyse customer experience/needs and to look for opportunities
- Reduction in loan origination, processing and loan administration and servicing cycle time by effectively integrating and modernizing various platforms
- Real time, on-demand data integration and availability to obtain customer insights and to drive decisions faster
- Developing new products and services by leveraging modern platforms and AI learning models
CASE
STUDIES
Business Intelligence for a US Bank
The customer wanted to build a well-defined dashboard for their C-suite as a part of their DSS enhancement. To achieve this, customers are looking …
Benefits
- Minimized manual data
- Improving data accuracy and efficiency
- Enhanced security
Application Development for a National Mortgage Lender
The customer was looking to provide dashboards to their executives through which business performance can be monitored effectively. Data was distributed …
Benefits
- Enhanced decision
- tailored KPIs and dashboards
- Improved utilization of existing data assets
Leading Bank – EDW & MIS-ADF Implementation
Regulatory and MIS reports were being generated using legacy systems and without a Central repository for data. The response timelines were too short for manual …
Benefits
- Enhanced business
- Monitoring through dashboards
- Improved data quality and validation processes
